Editable template: Universal Credit Rent Shortfall Letter.
Quick answer
Use this template when rent is short and Universal Credit may be involved. Always edit the wording to match the facts and keep proof of service.
Before you send it
- Check the tenant name, property address and dates.
- Remove wording that does not apply.
- Attach any statement, photo or schedule referred to in the letter.
- Send by a method you can evidence.
Suggested wording structure
- confirm arrears figure
- ask whether UC is delayed or received
- invite evidence/repayment proposal
- explain continued arrears may require further action
After sending
- Save the final letter/email.
- Record the date and method of service.
- Diary any deadline or follow-up action.
Common mistakes
- Sending without editing placeholders.
- Using threatening language that is not legally available.
- Failing to save proof of sending.
Sources to review
Disclaimer: This is general information for landlords and is not legal advice. Check current official guidance before serving notices, changing rent, refusing requests or starting possession.